The End of Design

Ch 1: Shooting Ourselves in the Foot “the simplest way to explain the behavior of any bureaucratic organization is to assume that it is controlled by a cabal of its enemies.” – Robert Conquest From time to time, it is necessary to turn our attention to the processes of our Read more…

DRIII: In the room…

You’ve done some hard thinking to see whether design research is right for your project and spent some time preparing your design research team with the information that they’ll need to be successful. Now it’s time for the fun part: riding along with the team to hear from your prospective Read more…